Shipping policy

Processing Time

Orders are processed within 1–3 business days after payment is received.

Shipping Time

Estimated delivery time is 5–10 business days depending on the destination and shipping carrier.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package.

Shipping Delays

Please note that delivery times may occasionally be affected by holidays, weather, or carrier delays that are outside of our control.

Incorrect Addresses

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

The Sorelle Collective is not responsible for lost or stolen packages once the carrier confirms delivery. If your package is lost during transit, please contact us at info@sorellecollectiveco.com and we will assist you in filing a claim with the carrier.

Contact

If you have any shipping questions, please contact us at info@sorellecollectiveco.com